Upload your drivers license

August 7, 2024

Before you can hit the road, you will have to upload your driver's license to Fluid Truck. Watch the video above or read the step-by-step instructions below to successfully upload your Driver's License.

Fluid Truck App

Step-by-Step Instructions

  1. Be sure you have created a Fluid Truck account and are logged in.
  2. Click the menu icon on the top left of the app screen.
  3. If you haven’t uploaded your driver's license yet, you’ll be prompted to click “Upload License.” 
  4. You will then be taken to a screen outlining our license upload process, powered by Stripe.
  5. Click “Accept and Continue.”
  6. Instructions will appear. Click “Next.” 
  7. Use the camera that appears on screen to take a photo of the front of your license. After the photo is automatically taken, click “Continue.”
  8. Follow the same process as step 7 for the back of your license. Click “Continue.”
  9. Next you will be asked to take a selfie. Put your face in the frame and the photo will automatically be taken. 
  10. Your verification will be submitted now. Click “Complete.” 
  11. A few minutes later, your account will be approved. Check on the status by returning to the menu, where it will state “Pending” or “Driver’s License Approved” underneath the Driver’s License title.

Congrats! Your driver's license has been submitted. To double-check feel free to expand the account menu, you will see that the steering wheel icon now appears in yellow with a message of pending.

Please note, prior to reserving any vehicles, individuals must upload a photo of their driver's licenses. Upon completion of upload and review, the individual will be able to proceed with reservations.

Cómo subir su licencia de conducir a la aplicación de Fluid Truck

Instrucciones paso por paso

  1. Asegúrate de haber creado una cuenta en Fluid Truck y haber iniciado sesión.
  2. Haz clic en el ícono del menú en la parte superior izquierda de la pantalla de la aplicación.
  3. Si aún no has subido tu licencia de conducir, se te pedirá que hagas clic en “Upload License.”
  4. Serás llevado a una pantalla que detalla nuestro proceso de subida de licencia, impulsado por Stripe.
  5. Haz clic en “Accept and Continue.”
  6. Aparecerán instrucciones. Haz clic en “Continue.”
  7. Usa la cámara que aparece en la pantalla para tomar una foto de la parte frontal de tu licencia. Después de que la foto se tome automáticamente, haz clic en “Continue.”
  8. Sigue el mismo proceso que en el paso 7 para la parte trasera de tu licencia. Haz clic en “Continue.”
  9. A continuación, se te pedirá que te tomes una selfie. Pon tu cara en el marco y la foto se tomará automáticamente.
  10. Tu verificación será enviada ahora. Haz clic en “Complete.”
  11. Unos minutos después, tu cuenta será aprobada. Verifica el estado volviendo al menú, donde aparecerá “Pending” o “Driver’s License Verified” debajo del título de Licencia de Conducir.

¡Felicitaciones! Su licencia de conducir ha sido enviada. Para volver a chequear, expanda el account menu, va a ver que el ícono del volante ahora aparece en amarillo con un mensaje que dice Pending (pendiente).



If applicable: Activating the charger with RFID
If the charging station requires RFID activation, check your keys for an RFID tag.

Follow these steps:
1. Activate the charging station by tapping the tag against the charging station. 
2. Wait for the charger to activate.
3. Plug the charger into the vehicle. 
4. Make sure the vehicle is charging before leaving.