Delete your account

May 29, 2024

How to delete your account and personal information from the Fluid Truck App.

Step-by-step instructions:

  1. Open the Fluid Truck App on your mobile device.
  2. Select account menu on the left side of your screen.
  3. Click on "Account" next to your profile name.
  4. Press, the "Delete My Account" tab.
  5. Review the account deletion request information on the screen. When you are ready to move forward, select, "Delete Account."
  6. You will receive confirmation communication of the account deletion request. Your account will be marked as deleted, however important data for any claims and damages will be retained.

Instructional Images:

step two
step three
step four

Partial Account Deletion:

If you would like any of your data deleted, please contact and we will do our best to fulfill your request.

If applicable: Activating the charger with RFID
If the charging station requires RFID activation, check your keys for an RFID tag.

Follow these steps:
1. Activate the charging station by tapping the tag against the charging station. 
2. Wait for the charger to activate.
3. Plug the charger into the vehicle. 
4. Make sure the vehicle is charging before leaving.